Returns & Refunds Policy


We want you to be completely satisfied with your purchase from RockOn Kids. If you are not satisfied, we’re here to help.

1. Returns

  • You have 30 days from the date of delivery to return an item.
  • To be eligible for a return, the item must be unused and in the same condition that you received it, including original packaging.

2. Refunds

  • Once we receive your returned item, we will inspect it and notify you of the status of your refund.
  • If approved, we will initiate a refund to your original method of payment within 14 days.

3. Exchanges

  • If you need to exchange an item for the same item in a different size or color, please contact us at service@rockonkids.store

4. Shipping Costs

  • Return shipping costs are the responsibility of the customer unless the return is due to our error (e.g., incorrect or defective item).

5. Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us at service@rockonkids.store